Digital delivery policy
ResolveX is a ResoluteX product. These terms apply to the ResolveX website, workspace, messenger, APIs, and related services.
No physical shipping
ResolveX is a software-as-a-service product. We do not sell or ship physical goods, so shipping fees, courier tracking, and physical returns do not apply.
Account delivery
Trial workspace access is normally available immediately after successful signup and email verification. Paid features are activated after successful payment confirmation. Temporary delays can occur while a payment, identity check, or security review is completed.
Migration and setup services
Standard self-service setup is available in the product. Any assisted migration, custom integration, data import, dedicated environment, or enterprise onboarding follows the delivery schedule stated in the relevant order form or written scope.
Delivery problems
If payment succeeds but workspace access is not activated, contact support@resolutexhq.com with the account email and payment identifier. Do not send complete card or bank credentials.