Tenant isolation
Row-level policies scope customer, conversation, knowledge, and billing data to the active organization.
Security
Fast support without invisible risk.
ResolveX is designed so teams can inspect who answered, what source was used, and which action happened. Enterprise controls can be added by agreement where your environment requires them.
Server-side secrets
Provider and service credentials stay in server environments and are never shipped to the browser.
Visible AI decisions
Confidence, citations, actions, and handoffs remain inspectable instead of disappearing behind automation.
Retention controls
Workspaces choose retention periods and keep exportable conversation and usage records.
Role boundaries
Owners, admins, agents, and collaborators receive distinct product and billing permissions.
Human approval
Sensitive account actions and low-confidence answers can require a person before anything reaches the customer.