The questions buyers should ask before they switch.

Yes. The trial lasts 7 days and does not require a card. Create a workspace, add approved knowledge, and use the product demo before deciding.

Arlo is instructed to use only knowledge approved inside the selected workspace. When the answer is uncertain or account-specific, the conversation should move to a person.

A conversation counts when Arlo completes the answer without a human takeover. Drafts, clarifying questions, and human handoffs are not described as completed AI resolutions.

Website ingestion and PDF upload are available. Production imports should be reviewed before publishing because source pages and documents can contain stale instructions.

No. The paid seat is intended for a full support agent. Collaborators who only review or contribute context are not billed as full agents under the published One plan.

The public cancellation and refund policy describes the process. The production billing portal becomes active when live Razorpay subscriptions are configured.

Voice requires a connected provider, an available number, and country-specific consent configuration. Availability and carrier charges depend on that provider.

The core schema uses organisation membership and row-level security. Public messenger access must use tenant-issued keys and server-side validation before production rollout.

ResolveX is designed to cover the core inbox, knowledge, AI resolution, automation, reporting, and messenger workflow. Provider-dependent channels and migration scope should be verified for your exact setup.

ResolveX is a product built and operated by ResoluteX. Product pricing and roadmap are separate; ResoluteX is accountable for engineering and product stewardship.