ResolveX vs Tidiothe Tidio alternative with AI employees
Tidio is a live chat and chatbot tool for small businesses, with the Lyro AI agent. ResolveX puts AI employees on your chat, email and phone — with a shared inbox, help center and sales CRM — for $15 per seat.
- Arlo answers from your approved knowledge and cites the source, then resolves or hands off with context.
- Email, phone and chat land in one inbox with a built-in CRM.
- Visitors can talk to your assistant by voice right in the widget.
- You only need a website chat widget with simple bots and minimal setup.
Tidio pricing model: Plans based on seats and conversation volume, with Lyro AI conversations sold separately.
Side by side
How ResolveX compares with Tidio and other live chat. Plans change — check Tidio’s site for their current packaging.
| Capability | ResolveX | Tidio & similar tools |
|---|---|---|
| AI answers from your knowledge | Included, with citations | Add-on bot or limited conversations |
| Email, calls and chat in one inbox | Included | Chat-first, other channels vary |
| Website voice assistant | Included, prepaid from $0.19 / minute | Rarely available |
| AI employees that complete tasks | Included, with approvals | Not typical |
| Built-in sales CRM | Included | Integration required |
| Help center on your domain | Included | Varies |
| Pricing | $15 per agent seat | Per seat or per conversation volume |
Moving from Tidio
Replace the Tidio snippet with one ResolveX line, import contacts, and teach Arlo from your website in minutes.
- 1Start the free trial and connect your website — Arlo learns your answers in minutes.
- 2Import contacts, history and articles from Tidio. Standard imports are included.
- 3Pick your AI employees, connect the apps they may use, and set approvals.
- 4Install the messenger with one line and connect your phone number if you take calls.
Questions about switching
Is ResolveX a good Tidio alternative?
Yes, for teams that want AI employees, a shared inbox, help center, voice and a sales CRM in one product. You only need a website chat widget with simple bots and minimal setup. If that describes you, Tidio may still fit better.
How does ResolveX pricing compare with Tidio?
Tidio: Plans based on seats and conversation volume, with Lyro AI conversations sold separately. ResolveX is $15 per agent seat per month, includes 50 AI resolutions, then $0.39 per completed resolution. AI voice uses prepaid minute packs from $0.19 per minute. Annual billing is $144 per seat per year. Collaborators are free.
Can I move from Tidio to ResolveX?
Replace the Tidio snippet with one ResolveX line, import contacts, and teach Arlo from your website in minutes. Standard imports are included, and you can run both side by side during the switch.
Is there a free trial?
Yes. Every plan starts with a 7-day free trial of the complete product, including 50 AI resolutions.
Other live chat compared
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Keep Tidio running while you test. Switch when Arlo is answering the way you want.
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