ResolveX vs Chatwootthe Chatwoot alternative with AI employees
Chatwoot is an open-source customer engagement inbox you can self-host or use in the cloud. ResolveX puts AI employees on your chat, email and phone — with a shared inbox, help center and sales CRM — for $15 per seat.
- Fully managed: durable AI employee jobs, retries and approvals without running infrastructure.
- Voice, phone agents and a sales CRM included.
- 40+ app integrations with secure OAuth handled for you.
- You must self-host on your own servers and have engineers to maintain it.
Chatwoot pricing model: Free self-hosted edition, or per-agent cloud plans.
Side by side
How ResolveX compares with Chatwoot and other live chat. Plans change — check Chatwoot’s site for their current packaging.
| Capability | ResolveX | Chatwoot & similar tools |
|---|---|---|
| AI answers from your knowledge | Included, with citations | Add-on bot or limited conversations |
| Email, calls and chat in one inbox | Included | Chat-first, other channels vary |
| Website voice assistant | Included, prepaid from $0.19 / minute | Rarely available |
| AI employees that complete tasks | Included, with approvals | Not typical |
| Built-in sales CRM | Included | Integration required |
| Help center on your domain | Included | Varies |
| Pricing | $15 per agent seat | Per seat or per conversation volume |
Moving from Chatwoot
Import contacts and conversations, then replace your Chatwoot widget with ResolveX.
- 1Start the free trial and connect your website — Arlo learns your answers in minutes.
- 2Import contacts, history and articles from Chatwoot. Standard imports are included.
- 3Pick your AI employees, connect the apps they may use, and set approvals.
- 4Install the messenger with one line and connect your phone number if you take calls.
Questions about switching
Is ResolveX a good Chatwoot alternative?
Yes, for teams that want AI employees, a shared inbox, help center, voice and a sales CRM in one product. You must self-host on your own servers and have engineers to maintain it. If that describes you, Chatwoot may still fit better.
How does ResolveX pricing compare with Chatwoot?
Chatwoot: Free self-hosted edition, or per-agent cloud plans. ResolveX is $15 per agent seat per month, includes 50 AI resolutions, then $0.39 per completed resolution. AI voice uses prepaid minute packs from $0.19 per minute. Annual billing is $144 per seat per year. Collaborators are free.
Can I move from Chatwoot to ResolveX?
Import contacts and conversations, then replace your Chatwoot widget with ResolveX. Standard imports are included, and you can run both side by side during the switch.
Is there a free trial?
Yes. Every plan starts with a 7-day free trial of the complete product, including 50 AI resolutions.
Other live chat compared
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