ResolveX vs LiveChatthe LiveChat alternative with AI employees
LiveChat is a live chat platform for sales and support teams, with ChatBot sold as a separate product. ResolveX puts AI employees on your chat, email and phone — with a shared inbox, help center and sales CRM — for $15 per seat.
- AI and chat are one product at $15 a seat — no second subscription for bots.
- AI resolutions only cost money when the AI actually closes the conversation.
- Leads from chat go straight into the pipeline with an AI Sales employee following up.
- Your team staffs chat live all day and rarely needs automation.
LiveChat pricing model: Per-agent plans, with the chatbot product priced separately.
Side by side
How ResolveX compares with LiveChat and other live chat. Plans change — check LiveChat’s site for their current packaging.
| Capability | ResolveX | LiveChat & similar tools |
|---|---|---|
| AI answers from your knowledge | Included, with citations | Add-on bot or limited conversations |
| Email, calls and chat in one inbox | Included | Chat-first, other channels vary |
| Website voice assistant | Included, prepaid from $0.19 / minute | Rarely available |
| AI employees that complete tasks | Included, with approvals | Not typical |
| Built-in sales CRM | Included | Integration required |
| Help center on your domain | Included | Varies |
| Pricing | $15 per agent seat | Per seat or per conversation volume |
Moving from LiveChat
Swap the widget snippet, import transcripts and contacts, and set business hours for handoff.
- 1Start the free trial and connect your website — Arlo learns your answers in minutes.
- 2Import contacts, history and articles from LiveChat. Standard imports are included.
- 3Pick your AI employees, connect the apps they may use, and set approvals.
- 4Install the messenger with one line and connect your phone number if you take calls.
Questions about switching
Is ResolveX a good LiveChat alternative?
Yes, for teams that want AI employees, a shared inbox, help center, voice and a sales CRM in one product. Your team staffs chat live all day and rarely needs automation. If that describes you, LiveChat may still fit better.
How does ResolveX pricing compare with LiveChat?
LiveChat: Per-agent plans, with the chatbot product priced separately. ResolveX is $15 per agent seat per month, includes 50 AI resolutions, then $0.39 per completed resolution. AI voice uses prepaid minute packs from $0.19 per minute. Annual billing is $144 per seat per year. Collaborators are free.
Can I move from LiveChat to ResolveX?
Swap the widget snippet, import transcripts and contacts, and set business hours for handoff. Standard imports are included, and you can run both side by side during the switch.
Is there a free trial?
Yes. Every plan starts with a 7-day free trial of the complete product, including 50 AI resolutions.
Other live chat compared
See all comparisonsTry ResolveX free for 7 days.
Keep LiveChat running while you test. Switch when Arlo is answering the way you want.
Start free trial