SaaS support
Ground product answers in docs, route account-specific work to humans, and track the knowledge gaps behind repeat tickets.
Product and billing questions
Incident-aware macros
Engineering handoff context
Use cases
One support core. Different operating rules.
The inbox stays familiar. Knowledge, confidence, routing, and approvals change with the work your customers ask you to do.
By industry
EcommerceAnswer “where is my order?”, returns and product questions instantly with an AI agent connected to Shopify and Stripe. Refunds stay behind approval rules. Try free for 7 days.SaaSDeflect how-to and billing questions with an AI agent grounded in your docs, hand bugs to engineering with context, and catch churn risk early. $15 per seat, 7-day free trial.ClinicsAn AI receptionist for clinics and practices: answer calls, book and reschedule appointments, share opening hours and route urgent calls to staff. Works on your existing number.Real estateAnswer property enquiries 24/7, qualify buyers and renters, and book viewings automatically. AI phone and chat for real estate agencies with a built-in CRM.Home servicesPlumbers, electricians, HVAC and cleaning businesses: answer every call, quote common jobs, book visits and capture after-hours emergencies with an AI phone agent.EducationAnswer admissions, enrolment, course and billing questions instantly. AI chat, email and phone support for education providers, course creators and edtech platforms.Travel & hospitalityAnswer booking, amenity and policy questions 24/7 in chat, email and phone. An AI concierge for hotels, tour operators and travel businesses with human handoff.Financial servicesResolve routine account, card and payment questions with an AI agent that cites approved answers, escalates anything sensitive and keeps a full audit log.AgenciesAgencies use ResolveX to answer their own leads 24/7 and to launch AI chat, voice and phone agents for clients — with a help center on each client’s domain.RestaurantsStop answering the phone during service. An AI agent takes reservation requests, answers menu, hours and allergen-policy questions and handles large-party enquiries.
Ecommerce service
Answer delivery and policy questions quickly while keeping refunds, cancellations, and exceptions behind approval rules.
Order-status guidance
Returns policy answers
Sensitive-action approvals
Marketplaces
Keep buyer and seller history together, route disputes by risk, and give operators one audit trail across channels.
Two-sided contact history
Priority and SLA routing
Escalation evidence
Regulated operations
Use approved sources and conservative confidence thresholds where every answer and handoff needs to be reviewable.
Approved knowledge only
Human-only action rules
Exportable conversation history