ResolveX vs HubSpot Service Hubthe HubSpot Service Hub alternative with AI employees
HubSpot Service Hub is HubSpot’s help desk, sold alongside its marketing and sales hubs. ResolveX puts AI employees on your chat, email and phone — with a shared inbox, help center and sales CRM — for $15 per seat.
- ResolveX includes AI resolution, voice and a CRM at $15 a seat — no Professional tier needed for automation.
- Keep HubSpot as your system of record: AI employees can create and update HubSpot records through Integrations.
- Human collaborators are free, so the whole company can help without buying seats.
- Your marketing and sales already live in HubSpot and you want one database above all else.
- You need HubSpot’s customer portal and feedback surveys specifically.
HubSpot Service Hub pricing model: Per-seat tiers, with AI capabilities tied to higher tiers and credits.
Side by side
How ResolveX compares with HubSpot Service Hub and other help desks. Plans change — check HubSpot Service Hub’s site for their current packaging.
| Capability | ResolveX | HubSpot Service Hub & similar tools |
|---|---|---|
| Agent seat | $15 / month, one plan | Tiered per-agent plans |
| AI resolutions | 50 included, then $0.39 each | Paid AI add-on or per-resolution fee |
| AI employees that act in other apps | Included, with approvals | Limited or enterprise tier |
| Website voice and phone agents | Included, prepaid from $0.19 / minute | Separate product or partner |
| Built-in sales CRM | Included | Separate product |
| Help center on your domain | Included | Often a higher tier |
| Collaborators | Unlimited, free | Usually paid seats |
Moving from HubSpot Service Hub
Connect HubSpot under Integrations so contacts stay in sync for AI employees, then move the support inbox and knowledge base.
- 1Start the free trial and connect your website — Arlo learns your answers in minutes.
- 2Import contacts, history and articles from HubSpot Service Hub. Standard imports are included.
- 3Pick your AI employees, connect the apps they may use, and set approvals.
- 4Install the messenger with one line and connect your phone number if you take calls.
Questions about switching
Is ResolveX a good HubSpot Service Hub alternative?
Yes, for teams that want AI employees, a shared inbox, help center, voice and a sales CRM in one product. Your marketing and sales already live in HubSpot and you want one database above all else. If that describes you, HubSpot Service Hub may still fit better.
How does ResolveX pricing compare with HubSpot Service Hub?
HubSpot Service Hub: Per-seat tiers, with AI capabilities tied to higher tiers and credits. ResolveX is $15 per agent seat per month, includes 50 AI resolutions, then $0.39 per completed resolution. AI voice uses prepaid minute packs from $0.19 per minute. Annual billing is $144 per seat per year. Collaborators are free.
Can I move from HubSpot Service Hub to ResolveX?
Connect HubSpot under Integrations so contacts stay in sync for AI employees, then move the support inbox and knowledge base. Standard imports are included, and you can run both side by side during the switch.
Is there a free trial?
Yes. Every plan starts with a 7-day free trial of the complete product, including 50 AI resolutions.
Other help desks compared
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