ResolveX vs Freshsalesthe Freshsales alternative with AI employees
Freshsales is Freshworks’ sales CRM with the Freddy AI assistant. ResolveX puts AI employees on your chat, email and phone — with a shared inbox, help center and sales CRM — for $15 per seat.
- Sales and support in one product, without a second Freshworks licence.
- AI Sales employee qualifies and follows up automatically.
- Transparent pricing: $15 a seat and $0.39 per AI resolution.
- You are standardising on the Freshworks suite across sales and IT.
Freshsales pricing model: Per-user tiers, with AI features on higher plans.
Side by side
How ResolveX compares with Freshsales and other sales crms. Plans change — check Freshsales’s site for their current packaging.
| Capability | ResolveX | Freshsales & similar tools |
|---|---|---|
| Contacts, pipeline, sequences | Included | Core product |
| Support inbox on the same contact | Included | Separate product or integration |
| AI Sales employee that qualifies leads | Included, runs 24/7 | Add-on or not available |
| Lead scoring with confidence | Included | Higher tiers |
| Website chat and voice capture | Included | Integration required |
| Pricing | $15 per seat, support included | Per-seat tiers for sales only |
| Meeting notes to tasks | Zoom, Meet and Teams | Varies |
Moving from Freshsales
Import contacts, accounts and deals, then move your support channels into the same workspace.
- 1Start the free trial and connect your website — Arlo learns your answers in minutes.
- 2Import contacts, history and articles from Freshsales. Standard imports are included.
- 3Pick your AI employees, connect the apps they may use, and set approvals.
- 4Install the messenger with one line and connect your phone number if you take calls.
Questions about switching
Is ResolveX a good Freshsales alternative?
Yes, for teams that want AI employees, a shared inbox, help center, voice and a sales CRM in one product. You are standardising on the Freshworks suite across sales and IT. If that describes you, Freshsales may still fit better.
How does ResolveX pricing compare with Freshsales?
Freshsales: Per-user tiers, with AI features on higher plans. ResolveX is $15 per agent seat per month, includes 50 AI resolutions, then $0.39 per completed resolution. AI voice uses prepaid minute packs from $0.19 per minute. Annual billing is $144 per seat per year. Collaborators are free.
Can I move from Freshsales to ResolveX?
Import contacts, accounts and deals, then move your support channels into the same workspace. Standard imports are included, and you can run both side by side during the switch.
Is there a free trial?
Yes. Every plan starts with a 7-day free trial of the complete product, including 50 AI resolutions.
Other sales crms compared
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