ResolveX vs Zoho CRMthe Zoho CRM alternative with AI employees
Zoho CRM is a highly configurable CRM within the wider Zoho suite. ResolveX puts AI employees on your chat, email and phone — with a shared inbox, help center and sales CRM — for $15 per seat.
- Less configuration: pipeline, scoring and sequences work on day one.
- Customer support lives on the same contact record, with AI resolution included.
- AI employees follow up on schedules without anyone logged in.
- You want deep customisation and already run other Zoho apps.
Zoho CRM pricing model: Per-user tiers, with AI and automation on higher plans.
Side by side
How ResolveX compares with Zoho CRM and other sales crms. Plans change — check Zoho CRM’s site for their current packaging.
| Capability | ResolveX | Zoho CRM & similar tools |
|---|---|---|
| Contacts, pipeline, sequences | Included | Core product |
| Support inbox on the same contact | Included | Separate product or integration |
| AI Sales employee that qualifies leads | Included, runs 24/7 | Add-on or not available |
| Lead scoring with confidence | Included | Higher tiers |
| Website chat and voice capture | Included | Integration required |
| Pricing | $15 per seat, support included | Per-seat tiers for sales only |
| Meeting notes to tasks | Zoom, Meet and Teams | Varies |
Moving from Zoho CRM
Connect Zoho CRM under Integrations or import contacts and deals directly.
- 1Start the free trial and connect your website — Arlo learns your answers in minutes.
- 2Import contacts, history and articles from Zoho CRM. Standard imports are included.
- 3Pick your AI employees, connect the apps they may use, and set approvals.
- 4Install the messenger with one line and connect your phone number if you take calls.
Questions about switching
Is ResolveX a good Zoho CRM alternative?
Yes, for teams that want AI employees, a shared inbox, help center, voice and a sales CRM in one product. You want deep customisation and already run other Zoho apps. If that describes you, Zoho CRM may still fit better.
How does ResolveX pricing compare with Zoho CRM?
Zoho CRM: Per-user tiers, with AI and automation on higher plans. ResolveX is $15 per agent seat per month, includes 50 AI resolutions, then $0.39 per completed resolution. AI voice uses prepaid minute packs from $0.19 per minute. Annual billing is $144 per seat per year. Collaborators are free.
Can I move from Zoho CRM to ResolveX?
Connect Zoho CRM under Integrations or import contacts and deals directly. Standard imports are included, and you can run both side by side during the switch.
Is there a free trial?
Yes. Every plan starts with a 7-day free trial of the complete product, including 50 AI resolutions.
Try ResolveX free for 7 days.
Keep Zoho CRM running while you test. Switch when Arlo is answering the way you want.
Start free trial