One shared inboxfor every customer conversation.
Chats, emails, calls and messages from every channel arrive in one place, with the customer’s full history beside them. AI resolves what it can and drafts the rest.
$15 per agent seat · 50 AI resolutions included · no sales call needed
Why teams choose ResolveX for shared inbox
Every channel, one thread
See a customer’s chats, emails and call transcripts together, so context never gets lost between tools.
AI drafts and summaries
Arlo summarises long threads and drafts replies from your knowledge for your team to send or edit.
Assignments and notes
Assign conversations, leave internal notes, mention teammates and track what’s waiting on whom.
Free collaborators
Only full agents need a seat. Teammates who review or add context join for free.
How to get started
- 1Connect your support email and install the messenger.
- 2Connect a phone number if you take calls.
- 3Invite agents and free collaborators.
- 4Let Arlo resolve routine conversations and draft the rest.
What it handles
- Support email and website chat handled together
- Call transcripts attached to the right customer
- Escalations from AI with a ready summary
- Engineering pulled in with an internal note
Simple pricing, one plan
$15 per agent seat per month or $144 per year. 50 AI resolutions included, then $0.39 per completed resolution. Voice from $0.19 per minute. Collaborators are free.
Frequently asked questions
What is a shared inbox?
A shared inbox lets a team handle customer conversations from one place, with assignment, notes and history, instead of forwarding emails between personal inboxes.
How much does the shared inbox cost?
ResolveX is $15 per agent seat per month (or $144 per seat per year), with 50 AI resolutions included each month and $0.39 per completed resolution after that. Collaborators are free. AI voice uses prepaid minute packs from $0.19 per minute. Every workspace starts with a 7-day free trial.
Can I connect Gmail or Outlook?
Yes. Connect Gmail or Microsoft Outlook to bring support email into the inbox.
Try ResolveX free for 7 days.
Set up in an afternoon. Cancel any time before the trial ends.
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