Automate customer servicewithout losing control.
ResolveX automates the repetitive work — answers, lookups, updates and follow-ups — while keeping people in charge of money, access and exceptions.
$15 per agent seat · 50 AI resolutions included · no sales call needed
Why teams choose ResolveX for customer service automation
Automate the frequent, low-risk work
Order status, plan details, setup steps and classification are resolved automatically with cited answers.
Event-driven workflows
Trigger AI employees from webhooks, schedules or channels — for example, every new refund request.
Approvals where it matters
Refunds above a limit, bulk sends and account changes wait for a person, in Slack or in the app.
Measure real outcomes
Track resolution rate, handoffs and cost per resolved conversation — not message volume.
How to get started
- 1List your top repeat requests.
- 2Approve the knowledge and tools needed for each.
- 3Set approval thresholds for anything risky.
- 4Review automated outcomes weekly and improve the source, not the prompt.
What it handles
- Refunds under $50 issued automatically, larger ones approved
- Tickets tagged and routed by intent
- Weekly churn-risk reports sent to Slack
- Missing details collected before a human joins
Simple pricing, one plan
$15 per agent seat per month or $144 per year. 50 AI resolutions included, then $0.39 per completed resolution. Voice from $0.19 per minute. Collaborators are free.
Frequently asked questions
What customer service tasks should be automated?
Start with frequent questions that have one approved answer and reversible actions. Keep refund exceptions, disputes, security issues and emotional complaints with people.
How do approvals work?
You set thresholds — for example, refunds over $50. When an AI employee reaches one, it pauses and asks a person to approve in Slack or the app.
How is automation priced?
ResolveX is $15 per agent seat per month (or $144 per seat per year), with 50 AI resolutions included each month and $0.39 per completed resolution after that. Collaborators are free. AI voice uses prepaid minute packs from $0.19 per minute. Every workspace starts with a 7-day free trial.
Try ResolveX free for 7 days.
Set up in an afternoon. Cancel any time before the trial ends.
Start free trial