ResolveX
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Getting started

Create your first ResolveX workspace

Set the workspace name, support address, timezone, and first inbox without waiting for an implementation call.

4 min read

Before you begin

Use a work email you can access. The first account becomes the workspace owner and can invite agents or transfer ownership later.

Create the workspace

After sign-up, ResolveX asks for the few details needed to route the first conversation correctly.

  1. 01Name the workspace and choose its timezone.
  2. 02Create the first inbox and set a visible support name.
  3. 03Choose whether Arlo drafts answers or may resolve high-confidence questions.
  4. 04Open the workspace and send a test message.

What happens next

The workspace starts empty. Demo conversations never appear in a real account. Connect a channel or install the messenger to receive the first customer message.