The best Freshsales alternatives in 2026
Freshsales is Freshworks’ sales CRM with the Freddy AI assistant. If you’re evaluating other sales crms, here are 5 options worth a look — with an honest note on when Freshsales is still the better fit.
Updated October 2026. Pricing is described by model because list prices change often — check each vendor for current plans.
What to look for in a Freshsales alternative
- Support conversations on the same contact record
- AI that qualifies and follows up leads automatically
- Website chat and voice that create leads
- Pricing that includes support, not just sales seats
- Meeting notes turned into tasks
- 1.
ResolveX
Best all-in-one alternativeAI employees that answer chat, email and phone calls and complete work in 40+ apps — with a shared inbox, help center on your domain and a sales CRM included.
- Sales and support in one product, without a second Freshworks licence.
- AI Sales employee qualifies and follows up automatically.
- Transparent pricing: $15 a seat and $0.39 per AI resolution.
Pricing: $15 per agent seat per month ($144 per year), 50 AI resolutions included, then $0.39 each. Voice from $0.19 per minute. 7-day free trial.
- 2.
HubSpot CRM
HubSpot offers a free CRM with paid Sales Hub seats for pipeline and automation.
Good fit when: You need HubSpot’s marketing automation and want sales in the same suite.
Pricing model: Free core CRM, with per-seat Sales Hub tiers for automation and sequences.
ResolveX vs HubSpot CRM - 3.
Pipedrive
Pipedrive is a pipeline-focused sales CRM for small and mid-sized sales teams.
Good fit when: You need a dedicated sales CRM with many sales-only add-ons and no support workflow.
Pricing model: Per-seat tiers, with automation and AI features on higher plans.
ResolveX vs Pipedrive - 4.
Zoho CRM
Zoho CRM is a highly configurable CRM within the wider Zoho suite.
Good fit when: You want deep customisation and already run other Zoho apps.
Pricing model: Per-user tiers, with AI and automation on higher plans.
ResolveX vs Zoho CRM - 5.
Close
Close is a sales CRM with built-in calling and email for inside sales teams.
Good fit when: Your team makes high volumes of human outbound calls all day.
Pricing model: Per-seat tiers, with calling and automation varying by plan.
ResolveX vs Close
When to stay with Freshsales
- • You are standardising on the Freshworks suite across sales and IT.
Frequently asked questions
What is the best Freshsales alternative?
It depends on what you need. ResolveX is the strongest choice if you want AI employees, a shared inbox, help center, voice and a sales CRM in one product for $15 per seat. HubSpot CRM, Pipedrive, Zoho CRM are also worth evaluating.
Is there a cheaper alternative to Freshsales?
ResolveX costs $15 per agent seat per month with 50 AI resolutions included and $0.39 per resolution after. Freshsales’s pricing model: Per-user tiers, with AI features on higher plans.
How do I switch from Freshsales?
Import contacts, accounts and deals, then move your support channels into the same workspace.