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Help desk · Gorgias integration

ResolveX + GorgiasAI that works inside Gorgias.

Add AI employees to your Gorgias ecommerce support workflow.

$15 per agent seat · 50 AI resolutions included · no sales call needed

Why teams choose ResolveX for gorgias integration

Connect in one click

Authorise Gorgias with secure OAuth from the Integrations page. ResolveX never asks for your Gorgias password.

You choose what AI can do

Pick the Gorgias actions each AI employee may use. Anything sensitive can require approval first.

Works on every channel

The same Gorgias actions are available whether the request came from chat, email, phone or a schedule.

Every action logged

Each Gorgias action appears in the AI employee’s run history and the audit log.

Other help desk integrations

How to get started

  1. 1Open Integrations in ResolveX and connect Gorgias.
  2. 2Assign the connection to the AI employees that need it.
  3. 3Set approval rules for sensitive actions.
  4. 4Test it in the live preview, then go live.

What it handles

  • Read and update tickets
  • Answer order questions with store data
  • Tag and route tickets
  • Escalate refunds for approval

Simple pricing, one plan

$15 per agent seat per month or $144 per year. 50 AI resolutions included, then $0.39 per completed resolution. Voice from $0.19 per minute. Collaborators are free.

See pricing

Frequently asked questions

Does ResolveX integrate with Gorgias?

Yes. Gorgias is one of 40+ apps you can connect to ResolveX. AI employees can read and update tickets and answer order questions with store data.

Is the Gorgias integration included in the price?

Yes. Integrations are included in every $15 agent seat. Usage is billed only as AI resolutions ($0.39 after 50 included each month).

Can I control what the AI does in Gorgias?

Yes. You choose the allowed actions per AI employee, set spend limits and confidence thresholds, and require approval for anything sensitive.

Try ResolveX free for 7 days.

Set up in an afternoon. Cancel any time before the trial ends.

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